Escondido has found a new weapon against potholes and graffiti: a smartphone application that allows people to quickly send pictures and the exact location of such nuisances to staff at City Hall.
Tipsters, who pay nothing to use the app, simply click a photo, specify whether they’re reporting graffiti or a pothole, and then hit “send.” Using GPS satellite technology, the app then sends an email of the photo and the location of the nuisance to city officials.
“This will send the message that we’re serious about taking care of these problems,” said Councilman Ed Gallo. “A lot of people don’t report these things because the system we have now seems like a hassle.”
The city will continue to utilize its pothole hotline, 760-839-4349, and its graffiti hotline, 760-839-4633.
But City Manager Clay Phillips said the new app would allow city officials to more efficiently repair roads and clean up the city, which have been primary goals of the new City Council.
The app, which is called Rock Solid (previously CitySourced), has been used for months in San Francisco, Los Angeles and several other cities in California. But Phillips said Escondido would be the first city in San Diego County.