LOS ANGELES (June 21) — You might not be able to fight city hall, but now you can at least complain a little more efficiently.
A new app for iPhones, Droids and other new-generation mobile devices allows residents to send real-time complaints to city officials about problems they encounter in their neighborhoods. Supporters say the app, called Rock Solid (previously CitySourced), can improve city responses, broaden the pool of people monitoring everything from potholes to public safety threats and help improve residents’ sense of community.
Rock Solid draws on GPS and other mobile technologies to let users snap photographs and file complaints from their phones. It also creates databases of the complaints for municipalities, and can be customized to work with existing systems for dispatching repair crews. You can download the app for free.