Greg Baird was nice enough to reference CitySourced in this thought leadership piece focusing on U.S. Water Infrastructure.

One powerful trend is GIS combined with smart phones to offer public organisations a low cost, citizen driven “311” system. For example, Los Angeles and San Francisco and others have embraced CitySourced, a real time mobile civic engagement platform. CitySourced allows citizens to identify civic issues like water main breaks and report them to city hall/utility for quick resolution with a tracking mechanism. Leveraging GIS, work order integrated breakthrough provides government with an opportunity to use technology to save time and money plus improve accountability to those they govern.

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