The City of North Vancouver is building out it’s used it’s digital services to the public on the launch of it’s Mobile App. The ‘CityFix’ app is a mobile and and web app that gives Residents a quicker and easier way to contact City Hall to submit a service request for issues around the City such as vandalism, missed garbage pickup, potholes, broken streetlights etc.
The new smartphone app will make reporting engineering related issues quicker and more efficient. The City took to Twitter to promote the app:
— City of North Van (@CityOfNorthVan) July 4, 2015
Critical to North Vancouver’s deployment was an integration into the city’s existing Infor Hansen system, using the new app to save both time and money. The service requests are sent directly to the correct departments and individuals responsible for resolving the issues. Residents are notified in real-time, by mobile push notification or email, of updates made by staff in this back-office system. This application is available for free download in most smartphone platforms and is also available on the City of North Vancouver’s website.
— City of North Van (@CityOfNorthVan) October 17, 2015