We share your vision of building better places to live and providing better experiences for your community. We strive to be your partner in innovation.
CITIZEN ENGAGEMENT BUILT TO IMPROVE QUALITY OF LIFE IN YOUR COMMUNITY
One Seamless Government and
Citizen Engagement System
Rock Solid is the citizen engagement platform that ties innovative technologies together, helping citizens and local governments WORK AS ONE.
Constituent Relationship Manager
An Informed View
Get the insight you need to manage workflow and more efficiently engage with your citizens. Rock Solid lets you see how and why your citizens interact with you, and brings your departments together to address their needs.
Case Management | Reporting and Analytics | Workflows and Integrations | Self Service | Omnichannel Engagement
One system; Ensure effective and fast resolution of issues across all citizen-facing departments
One government; A CRM that brings all departments, interactions, and systems together
One picture; A source of truth for guiding more informed budgets and strategic services
MOBILE CITIZEN ENGAGEMENT
A Seamless Experience
Bring your citizens to a single app for all service and information requests—not ten. Rock Solid is one mobile app, and one seamless experience to extend your reach past city hall.
Native Mobile App | Prompt Communication | Customizable Experience | Geo-Notification | Branded Experience
One experience; A citizen engagement app for all requests, interactions, and transactions
One app; Encourage citizen engagement by offering a modern mobile experience
One community; Creating a dialogue between local government and citizens
Who we are; Oneexperience
Work as One
Unite your existing systems. Drive decisions with a consolidated view of your data. Let citizens reach out from a single application. Rock Solid is the citizen engagement platform that helps citizens and local governments work as one.
Focus on Government
Rock Solid has 25 years of experience helping local governments and other industries across the globe. The result is a purpose-built platform that works in your world, and for your citizens.
We are a partner with local government experience and thought leadership that creates opportunities for your government to innovate and see how others public sector leaders are getting things done. We help you get where you want to be at the right time, with the right solution.
One Mission & Vision
Our mission is to develop technology solutions based on a culture of achievement, innovation, and knowledge for the benefit of our customers, employees and our community.
Our values are the foundation of who we are. They guide the way we work with our clients, business partners, within our communities and with each other, bringing out the best in our people.
Leadership | Integrity | Collaboration | Empathy | Dedication.
A Trusted Government Technology Partner
“Choosing Rock Solid to provide a mobile app to our citizens was an easy decision to make. Working with their team was a joy, and all of our expectations were greatly exceeded. Their ability to leverage the features of all the latest mobile devices is one of the best in the industry.”
Brian SteinTown of Marana, AZ
“The Honolulu 311 software solution by Rock Solid has drastically reduced the cost of taking complaints from the public, from $6 per phone call to just over 60 cents. That's a 10x ROI on our investment.”
Gordon BruceCity & County of Honolulu, HI
“Within the first 8 months of launching the Rock Solid OneLink solution, the school system cut its maintenance request processing expenses by 75%.”
Danny LuLA Unified School District
“We're using Rock Solid's OneLink technology to connect people and our government through smart solutions that improve efficiency, communication and engagement.”
Erick GarcettiLos Angeles, CA
Contact Us Anytime
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Support issue? No problem.
Tell us how we can help by submitting a message here. We pride ourselves in answering all inquiries within 24 business hours.