Please read the Terms of Use below before using this application.

Effective Date: This Terms of Use was last updated on July 13, 2015.

Rock Solid, Inc., its parents, subsidiaries, affiliates, officers, employees and contractors (“Rock Solid”) is dedicated to providing tools and interface for civic engagement solutions and other services. These Terms of Use (as defined below) applies to all websites and software applications owned and operated by Rock Solid, Inc. and to all the other products and services we offer including our API (collectively referred to as “Rock Solid Applications”). By using the Rock Solid Applications and any of our features or services you agree to all our terms and conditions that you will find below (“Terms of Use”). These Terms of Use are our rules for using these websites. If you do not agree to any of these Terms of Use, you may not use this service.

Rock Solid provides Users like you with tools to interact with various government agencies, educational institutions and private organizations (“Partner Entities”) and with one another. The services provided by Rock Solid include, but are not limited to the following: (a) networking with other users; (b) communicating and/or interacting with Partner Entities; (c) viewing, commenting and voting on other Users’ communications and/or interactions with Partner Entities; (f) receiving and/or searching information from Partner Entities; and (g) receiving updates on interactions with Partner Entities (the “Services”).

1. General Acceptance of Terms

The use of the Rock Solid Applications is governed by these Terms of Use, the various disclaimers appearing on our site, and our Privacy Policy. By visiting or using the Rock Solid Applications you agree to be bound by these terms. In addition, you understand that the specific method, features and services offered on the Rock Solid Applications may be altered, improved, removed or adapted at any time by Rock Solid in its sole discretion and without any notice. If you do not agree with any of these terms, do not use this site.

2. No Responsibility for Partner Entity Responses to User Submitted Requests

You agree that you understand that the Partner Entities are not employed by or agents of Rock Solid. Although Rock Solid does rely upon and pass on service request response information to Users for their use, Rock Solid does not separately verify this information and makes no representations as to its validity or accuracy.

3. No Responsibility for Content of User Provided Content

Rock Solid has not reviewed the content submitted or posted by Users on the Rock Solid Applications, including User profile information, service requests, survey responses, ideas and suggestions or comments (“User Provided Content”) and the views expressed therein are those of the Users and do not necessarily reflect those of Rock Solid, its owners, managers, agents, partners, advertisers or affiliates. Rock Solid assumes no responsibility for the User Provided Content or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability, competence or completeness of any of the information or advice in the responses to such User Provided Content from the Partner Entities or other Users. Use the information provided AT YOUR OWN RISK.

4. Ownership of Content

User Provided Content will become part of the Rock Solid database and is the sole property of Rock Solid.

Thus, as to all User Provided Content you submit, you agree that, without any compensation to you (other than allowing you to participate in the services on the Rock Solid Applications), Rock Solid will own all rights (including any intellectual property and moral rights) and will have the sole unrestricted right to use, reproduce, edit, modify, sell, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the submitted content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in the content.

5. Inappropriate Content

You agree that you will not use the Rock Solid Applications to post or submit any advertisement or other commercial messages. You agree that you will not post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message, or material that is illegally invasive of another person’s privacy. Rock Solid will attempt to delete any inappropriate posts and submissions as quickly as possible; however, submissions are generally posted in real-time and typically are not reviewed by Rock Solid before they are posted to the site. As a User of the Rock Solid Applications, if you see inappropriate content at Rock Solid Applications, we would appreciate your bringing such posting to our attention.

6. Indemnification

You agree to indemnify and hold Rock Solid harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of your use of the Rock Solid Applications or the Services, the violation of this Agreement, or infringement by you of any intellectual property or any other right of any person or entity.

7. Unauthorized Use or Access

You agree that your use of the Rock Solid Applications will be limited only to what is contemplated by these Terms of Use, namely providing you with the ability to participate in the Services. You agree that you will not use Rock Solid Applications for the purpose of seeking to develop a business to compete with Rock Solid. Further, you agree to comply with all copyright laws worldwide in your use of this site, and agree that the Rock Solid Applications and their content may not be used, copied, distributed, republished, altered, uploaded, posted, or transmitted in any way, in whole or in part, without the prior written consent of Rock Solid, except that you may retain copies of any User Provided Content that you submit to the Rock Solid Applications and any responses to these.

8. Disclaimer of Warranties

Rock Solid attempts to include accurate information on its websites, but because of the possibility of human and mechanical error as well as other factors, Rock Solid is not responsible for any errors. Rock Solid and all material, products and services offered on the Rock Solid Applications are provided “AS IS” and “AS AVAILABLE.” YOU USE THE SITES AT YOUR OWN RISK.

To the fullest extent permissible pursuant to applicable law, Rock Solid disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Specifically, but without limitation, CITYSOURCED DOES NOT WARRANT THE INFORMATION OR GOODS AND SERVICES FOUND OR PURCHASED ON THIS SITE FOR TIMELINESS, ACCURACY, COMPLETENESS, PERFORMANCE, OR FITNESS FOR A PARTICULAR PURPOSE. CITYSOURCED DOES NOT WARRANT THAT THE SITE IS ERROR-FREE IN CONTENT OR IN FUNCTIONALITY NOR THAT CITYSOURCED IS FREE OF VIRUSES, WORMS, SPYWARE, MALWARE, OR OTHER MALICIOUS OR HARMFUL CODE. ACCORDINGLY YOU SHOULD TAKE APPROPRIATE PRECAUTIONS TO ENSURE YOUR ABILITY TO PROTECT AGAINST SUCH KNOWN RISKS OF USE OF THE INTERNET. CITYSOURCED ALSO MAKES NO REPRESENTATION, GUARANTEE OR WARRANTY (EXPRESS OR IMPLIED) AS TO THE SUITABILITY, ACCURACY OR COMPLETENESS OF THE INFORMATION CONTAINED IN ITS REPLIES TO USER SUBMITTED CONTENT OR INFORMATION AND/OR ADVICE CONTAINED IN THE RESPONSES TO SERVICE REQUESTS BY PARTNER ENTITIES.

UNLESS A WARRANTY IS EXPRESSLY STATED IN THESE TERMS & CONDITIONS, NO OTHER STATEMENT, ASSURANCE, OR INFORMATION OBTAINED BY THE USER FROM CITYSOURCED SHALL CREATE A WARRANTY.

9. Modifications and Interruption to Service

Rock Solid reserves the right to modify or discontinue the Services with or without notice to the User. Rock Solid shall not be liable to User or any third party should Rock Solid exercise its right to modify or discontinue the Services. User acknowledges and accepts that Rock Solid does not guarantee continuous, uninterrupted or secure access to the Rock Solid Applications and their operation may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

10. Limitation of Liability

CITYSOURCED, INC., ITS AFFILIATES, ANY OFFICER, DIRECTOR, EMPLOYEE, SUBCONTRACTOR, AGENT, SUCCESSOR, OR ASSIGN OF CITYSOURCED OR ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEY’S FEES AND LOST PROFITS OR SAVINGS) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THIS SITE, REGARDLESS OF ANY NEGLIGENCE ON THE PART OF CITYSOURCED, INCLUDING BUT NOT LIMITED TO THOSE THAT RESULT FROM: (i) THE USE OR INABILITY TO USE THE SITES; (ii) RELIANCE ON THE INFORMATION CONTAINED IN THE SITES; (iii) CITYSOURCED’S SUPPORT SERVICES; (iv) ANY GOODS OR SERVICES PURCHASED OR OBTAINED FROM CITYSOURCED; (v) MESSAGES, INFORMATION OR RESPONSES TO SERVICE REQUESTS; (vi) TRANSACTIONS ENTERED INTO THROUGH CITYSOURCED; (vii) INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICE; AND (viii) UNAUTHORIZED ACCESS TO OR ALTERATION OF USER’S TRANSMISSIONS OR DATA.

SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

11. Other Websites

The Rock Solid Applications contin links to other websites for which Rock Solid does not maintain control. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular service or resource.

12. Copyright and Trademark Information

All content included or available on the Rock Solid Applications, including site design, text, graphics, interfaces, and the selection and arrangements thereof is the property of Rock Solid and/or third parties protected by intellectual property rights. Any use of materials on the Rock Solid Applications, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Rock Solid is strictly prohibited. User agrees that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Rock Solid.

Rock Solid©, Mobile City Hall©, and iCityHall© are proprietary marks. Rock Solid’s trademarks may not be used in connection with any product or service that is not provided by Rock Solid, in any manner that is likely to cause confusion with Rock Solid’s products or services, or in any manner that disparages or discredits Rock Solid.

All other trademarks displayed on the Website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Third Party Sites. In addition, such use of trademarks or links to any Third Party Sites is not intended to imply, directly or indirectly, that those Third Party Sites endorse or have any affiliation with Rock Solid.

13. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Rock Solid designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail:
Rock Solid, Inc.
1545 Sawtelle Blvd., Suite 36
Los Angeles, CA 90025

By Email:
admin@rocksolid.com

14. Arbitration

Unless prohibited by law, you agree that any dispute or controversy arising out of these Terms of Use or your use of Rock Solid Applications or Services shall be settled by Arbitration to be held in Los Angeles County, State of California, in accordance with the rules then in effect of the American Arbitration Association. The arbitrator may grant injunctions or other relief in such dispute or controversy. The decision of the arbitrator shall be final, conclusive and binding. Judgment may be entered on the arbitrator’s decision in any court having jurisdiction. The parties shall each pay one-half of the costs and expenses of such arbitration, and each of the parties shall separately pay counsel fees and expenses.

15. Modification of Terms

Rock Solid may modify these Terms of Use at any time without prior notice. Continued use of this site following any change constitutes your acceptance of the change. We therefore ask you to review these Terms of Use occasionally to ensure that you are aware of the most recent version.

16. Interpretation of the Terms & Conditions

This agreement shall not be construed against any party, regardless as to who may have drafted the Agreement.

17. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, U.S.A.